General Information

The guest account feature on Hokie SPA allows a student to release their financial aid information, such as the award letter, requirements to receive aid, financial aid holds, academic progress, cost of attendance, and/or loan history, to selected individuals.  It is important to note, when a student releases aid information, access to that information by the individual is allowed for all aid years.

For Students:

To set up a guest account access:

1. Log into Hokie SPA with your student PID and password
2. Select the option "Guest Account Access"
3. Enter the e-mail of the individual to grant access
4. Select the type of information you wish to release
5. Select "Grant Access"

Once information has been released, students can remove access to some or all information if they decide.  To remove an individual's access to information:

1. Log into Hokie SPA with your student PID and password
2. Select "Guest Account Access"
3. Scroll to the bottom of the page, there is a list of the people to whom information has been released
4. Select which individuals/types of information you no longer wish to have released
5. Select "Remove Access"
6. An e-mail will be sent to you and the individual to whom the access was removed verifying/notifying of the changes

Changes in information released will automatically update in the individual's guest account access.

For Guests:

Once a student has invited you to create a guest account, you will receive two e-mails.  The first e-mail will notify you that you have been invited to create a guest account and will contain a link to create your guest account.  The second e-mail will contain the name of the student and the information released to you.  Note:  The link in the e-mail to create the guest access will only be valid for 48 hours.

The link in the e-mail will take you to a form, which will ask you to fill in your name, address, phone number, and password.  Passwords must abide by password requirements (see the link on the form for more information on password requirements.)

Once you've made your account, log into the Guest Account Information Gateway:

1. Follow the link above, or the link provided in the second e-mail
2. Enter your e-mail and password (the e-mail address is the one you received the e-mails inviting you to create a guest account.)
3. Select "Financial Aid Information" 
4. You will be taken to a menu showing the types of information released to you
5. Select the type of information you would like to view 
6. Specify the aid year and the student (if multiple students have released their information to you)
7. Be sure to use the "Exit" button in the top right hand corner and close your browser to protect privacy

Should a student decide to remove access from particular information, e-mail notification will be sent to you.  You will still be able to log into the Guest Account Information Gateway, but you will only be able to view the information currently still released to you.

Should you ever wish to delete your guest account, follow these steps:  NOTE: These steps will completely delete your guest account from the system, you will have to create a new account again if you wish to have access to information released to you.

1. Go to the Guest Account Information Gateway
2. Select the option below the login "To Edit your Account Information, Click Here"
3. Log into the Virginia Tech Guest Account Management System (GAMS), you will use you normal email and password to log in
4. You will see the same form you provided demographic information on when you first created your account
5. At the top of the form is the option, "Delete this Account."
6. Select and confirm
7. An e-mail will be sent to you verifying the account has been deleted